Spa Etiquette Policies

Please take the time to read our spa etiquette policies. We designed these with your wellness in mind.

Health Matters

Please communicate health conditions such as high blood pressure, allergies, pregnancy, or any health-related concerns you may have when setting an appointment.

Attire

Choose what is most comfortable for you. For appointments longer than an hour, you may want to wear clothes that are comfortable and allow you to lie down in a relaxed, non-restricted manner. Treatment room temperatures are usually constant, but it does not hurt to bring a light sweater just in case. Wearing comfortable clothes during your session can help optimize your special “me-time” and enhance your experience. Also, to prevent unnecessary discomfort, avoid wearing large dangling earrings or wearing your hair in a ponytail or bun.

Arrival

Arriving late may make it necessary to limit the time for your treatment so the next guest is not delayed. Please arrive five minutes before the scheduled time to check in and prepare to enjoy your treatment.

Cancellation Policy

The treatments you selected are reserved especially for you. Guest may be responsible for a fee if appointment is not cancelled 24 hours prior to scheduled time.

COVID-19 

The World Health Organization has declared the novel Coronavirus (COVID-19) a worldwide pandemic. Due to its capacity to transmit from person-to-person through respiratory droplets, the government has set recommendations, guidelines, and some prohibitions which Fresh Face Therapeutics, LLC. Adheres to comply.

We want to assure clients that our professionals hold the highest standard of safety and sanitation for clients.

We are using increased cleaning measures and precautions including:

•Sanitizing or disposing of tools after use.

•Deep cleaning surfaces after each client visit.

•Using specialist gloves as necessary.

We recommend staying home and or cancelling your appointment if you are not feeling well, washing hands often and avoiding touching your face, eyes, nose, etc.

If you have any questions or concerns, don’t hesitate to reach out. We are fully committed to the health and wellness of our pros and clients and appreciate your efforts to help keep our community safe!